Privacy Policy

Effective Date: November 13, 2023

If you are a California resident, please click here for specific information about our privacy practices under California law.

askatoz.com (“askatoz.com,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and disclose your information. We also describe the rights and choices you have regarding our use of your information. This Policy applies to the information we collect when you interact with us, including but not limited to information provided when you access our website (www.askatoz.com) and however else you may interact with us regardless of the platform or device used (collectively, the “Platform” or “askatoz.com Platform”).

Your use of the Platform is subject to this Privacy Policy and our Terms of Service and, if applicable, Expert Agreement (available when you apply to be an Expert). If you do not agree with this Privacy Policy, please do not use our Platform.

Information We Collect and Use

For purposes of this Policy, “Personal Information” means any information that identifies, relates to, or describes, directly or indirectly, an individual or household.

Information You Provide

  • Contact Information: Name, email address, mailing address, phone number.
  • Expert Credentials: Date of birth, government ID, resume, licenses, certifications.
  • Profile Information: Job title, experience, education background.
  • Communications: Questions, answers, testimonials, survey responses, customer support interactions.
  • Referral Information: Contact details of individuals you refer.
  • Financial Information: Payment details processed via secure third-party providers.
  • Commercial Information: Records of services purchased.
  • Audio/Visual Information: Uploaded images and recorded customer service calls.

Automatically Collected Information

  • Device Information: IP address, browser type, operating system.
  • Browsing Activity: Pages visited, time spent, referring URL.
  • Location Data: General location based on IP address.
  • Usage Inferences: Preferences derived from usage patterns.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, improve services, and deliver relevant advertising. You can control cookies through your browser settings.

How We Use Your Information

  • Manage accounts and registrations
  • Provide and improve our services
  • Process payments
  • Respond to customer service inquiries
  • Prevent fraud and ensure security
  • Conduct analytics and research
  • Send marketing communications (you may opt out anytime)
  • Comply with legal obligations

How We Share Information

  • Service Providers: Hosting, payment processing, analytics.
  • Affiliates: Entities under common ownership.
  • Legal Authorities: When required by law.
  • Business Transfers: In case of merger or acquisition.
  • With Your Consent: When you authorize sharing.

We do not sell your Personal Information for monetary compensation.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your Personal Information. You may also opt out of marketing emails by clicking the unsubscribe link.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. We retain Personal Information only as long as necessary for the purposes described in this Policy.

Children’s Privacy

Our Platform is not directed to children under 13, and we do not knowingly collect Personal Information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

askatoz.com
Email: info@askatoz.com
Website: https://www.askatoz.com